●Appointments
We see patients on an appointment basis. Please call for an appointment. We do our best to accommodate walk-ins and same day appointments for urgent care needs.
●Payment for Services
SWGHC provides access to health care for people, who might not otherwise be able to afford it. Health center services are not free. However, to ensure that income or lack of insurance is not a barrier to care, patients who are not covered by public or private insurance are charged on a sliding fee scale according to income. Co-payments are due at the time of the office visit. For patients who qualify for our sliding fee program, the patient’s percentage is due at the time of service. All our centers accept Visa, Master Card, Discover, Personal Checks (with identification) and Cash.
●Sliding Fee Program
Patients who wish to participate in our sliding-fee-program are encouraged to ask for a sliding fee application form, which includes verification of income. In order for a patient to qualify for the sliding fee program, the information must be provided at the time of the visit. If the qualifying documentation is not provided, the patient will be responsible for 100% of the cost for services rendered.
●Labs
We offer onsite lab services. All charges for labs must be paid in full before services are rendered.
●Pharmacy Assistance Program
Please ask the nursing/front office staff to see whether you will qualify for our Pharmacy Assistance Program to get free prescription medicines. Proof of Income will be required for the eligibility process. A small administrative fee will be charged based on the number of prescription medicines.
●Medical Record Release
If you need your medical records for any reason in future, you will need to sign a “Release of Information” in our office. Please allow one week to process the copying of your chart. There is a charge for this service.
●Patient Comments
We strive to provide quality patient care and excellent customer service. There are suggestion boxes at all our offices for your comments and suggestions to improve our services. You are welcome to use Contact Us feature on this website to send your comments.
